Portfolio
Every project tells a story of structure, optimisation, and progress.
Here’s how I’ve helped global teams simplify workflows, improve efficiency, and deliver
with impact across fast-paced, high-growth environments.
01
Implementation of a new Learning Management System for the entire Sales organisation
The Challenge
Onboarding and internal training were broken. The company was fully remote with no LMS, no central content library, and no virtual training in place. Material was scattered across drives and chats, outdated, duplicated, and hard to find. Employees got mixed messages, and managers couldn’t see what was done. We needed to move fast: standardise sales onboarding and ongoing enablement, centralise and clean the content, and give leaders real-time visibility into progress and compliance
My Role & Team Members
Project Manager for a cross-functional team: Sales, Enablement, RevOps, IT, Security, Procurement, Legal, HR, regional Sales leaders, and the LMS vendor’s project team. I owned this project end-to-end from RFP and vendor selection through rollout, timeline, implementation, content, budget, risks, stakeholder comms, and change management.
My Approach
Hybrid agile delivery with two-week sprints, a clear Definition of Done, and a RAID log reviewed weekly. Stakeholder map and exec updates every Friday. Adoption plan with champions in each region. KPIs defined up front: onboarding pathway completion, time-to-productivity, course CSAT, and compliance coverage. Risks managed around data privacy, single sign-on, and content quality.
Key Tasks
-
Captured requirements and success criteria with Sales leadership and enablement. Created the MoSCoW Framework
-
Ran RFP: scoring matrix, demos, reference checks, TCO comparison, and GDPR/security review.
-
Led contract and implementation planning with Procurement, Legal, and the vendor.
-
Managed build: SSO/SCIM user provisioning, roles/permissions, course structure, certification paths.
-
Oversaw integrations (email/calendar, video, content library and CRM connector).
-
Directed content migration and set up reporting dashboards for leaders.
-
Piloted with two regions, refined, then phased global rollout.
-
Delivered the comms and training, provided post-launch support and drove adoption.
Results & Metrics
Launched on time with 100% of the Sales org provisioned on day one. 85% completion of onboarding pathways within 30 days of hire. An estimated 35% reduction in time-to-productivity for new sellers. Centralised compliance tracking with 100% audit trail and automated reminders. Support tickets related to training dropped by 40% in the first quarter. Stakeholder CSAT 4.8/5. Delivered on budget ≤5%.
02
Transitioned EMEA Onboarding from Onsite to Online Overnight, Ensuring Business Continuity During the Pandemic
The Challenge
When COVID-19 hit and travel was cancelled, our classroom bootcamp stopped overnight. We had to move fast to a scalable, time-zone-friendly virtual onboarding to keep hiring moving and maintain business continuity.
My Role & Team Members
Project Manager for a cross-functional team: Sales Enablement, IT, Security, Operations, Legal, HR, regional Sales leaders, EMEA Customers. I owned content creation, timeline, budget, risks, stakeholder comms, and change management.
My Approach
Two-week sprints using a design, pilot, and refine loop. Standardised modules: objective, prework, live session, assessment, follow-up. First local content library bank for EMEA and APAC. Daily pulse checks, end-of-month review, and manager sign off. Risks around fatigue, bandwidth, time zones and privacy managed with 90-minute blocks, asynchronous prework, recordings and regional cohorts.
Key Tasks
-
Audited and re-sequenced the full in-person bootcamp, removed outdated items, and timed content by role/tenure to reduce overload.
-
I restructured everything into virtual classes, lined up speakers, organised the agenda, and included hands-on workshops, real, local cases, and knowledge checks.
-
Localised content and created EMEA-compliant tracks with regional customer stories, embedded GDPR and security requirements with Legal/Security.
-
Defined outcomes with SMEs and leadership, prepped speakers, and produced facilitator guides and participant workbooks.
-
Added gamification (points, challenges, leaderboards), scheduled across time zones, ran pilots and iterated from feedback, tracked attendance, completion, pass rates, and time to first meeting/deal, and reported progress regularly to leadership.
Results & Metrics
All new hires moved to virtual with no delays to start dates. Completion averaged 96% across cohorts. Onboarding satisfaction/NPS improved by 12 points versus the classroom version. Time to first customer meeting/deal improved by 24%, helped by earlier territory context and scheduled manager check-ins. Managers rated the programme 4.8/5. Attendance drop-off stayed under 5%, boosted by gamified challenges.
Page Under Construction..
More to come soon...