Privacy Policy

Last Updated: 28th November 2024

Welcome to Zero2HeroEnablement. Your privacy is important to us, and we are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Who We Are

We are a sales enablement business consulting firm based in the Netherlands.

Zero2HeroEnablement

Heidi Kalmár, Owner & CEO
heidi@zero2heroenablement.com

2. What Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, company name.
Professional Information: Job title, industry, and other relevant business details.
Website Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).
Communication Data: Information you provide when contacting us via forms, email, or other communication channels.

We do not collect sensitive personal data unless explicitly provided by you.

3. How We Use Your Data

We use your data for the following purposes:

To respond to inquiries or provide consulting services.
To manage client relationships and contracts.
To improve our website and user experience through analytics.
To comply with legal and regulatory requirements.
To send you relevant updates, newsletters, or marketing communications (with your consent).

4. Legal Basis for Processing

We process your data based on:

Performance of a Contract: When you engage us for consulting services.
Legitimate Interests: To improve our services and protect our business.
Consent: For marketing purposes, where required.
Legal Obligations: To comply with applicable laws.

5. How We Share Your Data

We do not sell your personal data. However, we may share your data:

With trusted third-party service providers (e.g., IT, hosting, and analytics) who assist us in running our business.
When required by law or legal authorities.
To enforce our terms or protect our business rights.

We ensure that any third parties adhere to GDPR and process your data securely.

6. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information in accordance with GDPR.

7. How Long We Retain Your Data

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

Client data: Retained for the duration of the business relationship and up to 7 years for legal compliance.
Marketing data: Retained until you opt-out.

After this period, your data will be securely deleted or anonymized.

8. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of incorrect or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request to limit how we process your data.
Portability: Request transfer of your data to another service.
Objection: Object to data processing based on legitimate interests or direct marketing.
Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at info@zero2heroenablement.com

9. Cookies

We use cookies to enhance user experience and collect website analytics. You can manage or disable cookies through your browser settings. For more details, refer to our Cookie Policy.

10. Data Security

We take reasonable measures to protect your personal data, including encryption, secure servers, and limited access protocols. However, no method of online transmission is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: info@zero2heroenablement.com

You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) if you believe your data rights have been violated.

13. Legal Notice

This Privacy Policy is drafted in accordance with GDPR and applicable Dutch laws.